Lua Maria Professional Organiser

Terms & Conditions

What we both agree to.

These terms cover your first session and all future sessions. Should I make any changes, you will be notified and asked to sign a new agreement before any future sessions take place.

Cancellation Policy

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24 hours' notice is required to cancel or reschedule a session.
If you cancel with less than 24 hours' notice, the deposit will not be refunded.
I will always try to give you the same notice if I'm unable to attend.

Transport

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A transport fee may apply depending on your location. This will always be discussed and agreed with you prior to the session taking place.

Confidentiality & Privacy

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Complete confidentiality and discretion.
Your personal details are held securely and used only in connection with my services.
I will never share your information with any third party without your consent.

Your Belongings & Decisions

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Every decision about what to keep or discard is entirely yours.
I cannot provide valuations or identify items of special value or rarity.
I cannot accept responsibility for decisions made regarding possessions.
Nothing is removed or disposed of without your express authorisation.

Personal Safety & Lone Working

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For my safety as a lone worker, I share my whereabouts and session timings with my partner. This is not shared with anyone else unless required for safety.
Please disclose the names of any partners, dependants, or others who reside in or share the property before we begin.
If evidence of infestation is found, the session will pause until professional pest control has been arranged.
If the working area is unsafe, I reserve the right to cancel.

Cleaning

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Lua Maria Professional Organiser is not a cleaning service. I am unable to carry out cleaning tasks during sessions.

Your details & signature

Almost there.

Fill in your details below, confirm a few things, and sign at the bottom. I'll be in touch soon after.

A note on this agreement: These terms cover your first session and all future sessions. Should I make any changes, you will be notified promptly and asked to sign a new agreement before any future sessions take place.

Your information

Full Name *

Email Address *

Phone Number

Home Address *

Who else lives in your home? Full names of adults only *

Any disability or health issues I should know about?

Any concerns about the project?

Anything else you'd like me to know?

Photography consent

Photos are taken and used only with your permission. Any promotional images will be fully anonymised. By consenting, you confirm all residents have also agreed.

Yes, I'm happy for you to take and use photos of my space.

No, I'd prefer photos not to be taken or used.

Agreements

I have read and agree to the Personal Safety terms, including lone working safety and the infestation policy.

I have read and agree to the Terms & Conditions of Lua Maria Professional Organiser as set out above.

I understand that all decisions about keeping or discarding items are entirely my own responsibility.

Signature

Full Name (as signature) *

Date *

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Thank you, .

Your proposal has been received. I'll be in touch very soon to confirm everything and get your session booked in.

— Lua x